Services – The BAHZ Group, Inc.

Flexible solutions for your business needs. Let The BAHZ Group, Inc. professionals help meet your short term and long term IT goals.

Solutions Finder

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Broadband Aggregation
Coax Cable
Dark Fiber
Digital Television
DS1
DS3
DSL
- AT&T U-Verse
EoC
Fiber
- International Fiber
- Wavelength Services
Fixed Wireless
GPON
- AT&T ABF
- CenturyLink Fiber+
- Frontier/Verizon FiOS
- Frontier FiOS
- Verizon FiOS
MPLS/VPLS
Satellite Wireless
Temporary Event Services
Wireless 3G/4G/5G
- AT&T Wireless LTE
- Bell Mobility LTE
- Rogers LTE
- Sprint Wireless LTE
- T-Mobile LTE
- Telus LTE
- Verizon Wireless LTE
- Wireless Backup
Wireless Voice Mobility
- T-Mobile

POTS P
PRI
- TDM PRI
SIP Trunks
- International SIP Trunks
Wireless Voice Mobility
- AT&T Wireless
- Rogers
- Sprint Wireless
- T-Mobile
- Verizon Wireless

App Integration
- Bullhorn
- Connect Wise
- Dentrix
- Google Cloud (App)
- Google G-Suite G
- Hubspot
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Teams
- Open API (for 3rd party development)
- Oracle (App)
- Pipedrive
- Redtail
- RPM
- Salesforce
- Skype for Business
- Slack
- Sugar
- Zendesk
- Zoho
Collaboration (UCaaS)
- Fax-to-Email
- Fax-to-Email (standalone)
- MMS
- MMS (standalone)
- SMS
- SMS (standalone)
- Video Conferencing
  - GoToMeeting
  - Webex
  - ZOOM
- Video Conferencing (standalone)
Contact Center (CCaaS)
- Ability To Build/Change Call Flows
- ACD
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State Or Presence
- Architecture, Microservices
- Architecture, Server Clusters
- Automatic Call Backs
- Call Recording Included
- Call Recording Optional
- Call Recording Storage
- Call Surveys
- Campaigns
- Chat Bot
- Chat Queuing
- CRM Integration
- Customizable Dashboards
- Custom Reports
- Dashboard Alerts for Supervisors
- Email Queuing
- Interactive Voice Response (IVR)
- Live Chat
- Monitor, Whisper, Barge
- Omni-Channel
- Outbound Dialer (Progressive, Predictive, Other)
- Position In Queue Announcement
- Real-Time Dashboards
- Reporting & Analytics
- Routing, Predictive
- Routing, Skills Based
- Short Duration Dialer Traffic
- SMS Queuing
- Social Media Queuing
- Wallboards
- Web-Based Admin Portal
- Workforce Management Tools
- Wrap-Up Time & Disposition Codes
Cx Platforms
- Asterisk Cx Platform
- Avaya Cx Platform
- Broadsoft Cx Platform
- Clarity Connect Cx Platform
- Five9 Cx Platform
- Genesys Cx Platform
- Metaswitch Cx Platform
- Mitel Cx Platform
- NICE inContact Cx Platform
- Proprietary Cx Platform
- Talkdesk Cx Platform
- Telax Cx Platform
Delivery Questions
- Automated Order Updates
- Dedicated Project Manager
- On-site Initial Training
- Online Initial Training
- Professional Install
- Self Install
E911 Routing Services
Hosted VoIP
- International DIDs
- International Origination
- International Toll Free
- International VoIP
- Vanity Toll Free
- White Label
Hosted VoIP Platforms
- 3CX Platform
- Asterisk Platform
- Avaya Platform
- Broadsoft Platform
- Cisco Platform
- Metaswitch Platform
- Microsoft Skype4B Platform
- Microsoft Teams Platform
- Mitel Platform
- Proprietary Platform
Phones/Handsets Phones/Handsets
- Adtran Phones
- Allworx Phones
- Avaya Phones
- Cisco Phones
- Mitel Phones
- Panasonic Phones
- Polycom Phones
- ShoreTel Phones
- VTech Phones
- Will Work With Other Phones Not Yet Certified
- Yealink Phones
Service Questions
- BYOD
- Call Path Sharing
- Free DIDs Per Line
- Hosted VoIP + Bandwidth
- Hosted VoIP + BYOB
- Online Admin Portal
- SIP + Bandwidth
- SIP + BYOB

Cloud Connect Cloud Connect
- AWS
- Equinix
- Google Cloud
- IBM Cloud
- Microsoft Azure
- Oracle
Data Storage (BaaS)
Hosted Email
- G-Suite Subscriptions
- Office 365 Subscriptions
  - O365 Business Apps s
  - O365 Business Essentials
  - O365 Business Premium
  - O365 E1
  - O365 E3
  - O365 E5
  - O365 ProPlus
Infrastructure (IaaS)
- Unmanaged Microsoft Azure
Managed Cloud
- Managed AWS
- Managed Google Cloud
- Managed Microsoft Azure
- Private Cloud
Software as a Service (SaaS)
Virtual Desktop (DaaS)

Accounts Receivable Management (Collections)
Active Failover
Co-Location
- Bare Metal Servers
Disaster Recovery (DRaaS)
- Carbonite Availability
- Comvault
- Dell EMC
- NetApp
- Nutanix AHV
- Veeam
- VMware vCAv
- Zerto
Expense Management
Helpdesk (IT Support)
Infrastructure (IaaS)
- Unmanaged Microsoft Azure
IoT Management
Machine-to-Machine
Managed Wi-Fi
Microsoft Office 365 Management
Mobile Device Management
SD-WAN
- Active-Active
- Active-Passive
- Aryaka
- Barracuda
- Bigleaf Networks
- BYOB SD-WAN
- Cato Networks
- Cisco iWAN
- Cisco Meraki
- Citrix Netscaler
- Cloud Based Routing
- CloudGenix
- Ecessa
- Evolve IP
- Fortinet
- Mushroom Networks
- Premise Based Routing
- Proactive Monitoring & Ticketing
- Proprietary SD-WAN
- Read & Write Access
- Read Only Access
- Riverbed
- SilverPeak
- SimpleWAN
- TeloIP
- VeloCloud
- Versa
- Viptela
- Virtela
- Virtual IP
- VSE
- WiredIQ
- ZeroOutages
Security
- Anti-Virus
- DDoS Mitigation
- Email Security
- Firewall
  - Barracuda NextGen
  - Checkpoint
  - Cisco ASA
  - Cisco Meraki Firewall
  - Fortinet FortiGate
  - Juniper SRX
  - Palo Alto
  - Proprietary Firewall
  - SonicWALL
  - Sophos Cyberoam
  - Versa Firewall
  - Zscaler
- Incident Response
- Monitoring & Reporting
- Penetration Testing
- Security Audit
- Security Information and Event Management (SIEM)
- Surveillance Cameras
- Unified Threat Management
- VPN
Virtual Data Centers Virtual Data Centers

Telecom Vendor Management

Network bid spec development
Contract reviews
Worldwide carrier quoting
Installation management

IT Support

Project Management
IT Professional Contractors
Mobile Management

Consulting

Voice and data network solutions
Contract negotiations
Data center solutions/redundancy
Mobile solutions
Hardware requirements
HIPAA compliancy

Auditing

Inventory services and charges
Validate accuracy of billed fees
Recover refunds and credits
Right size network requirements

Contact BAHZ Group